I make a payment via Apple Pay, and the next day the same amount was discounted

lucasgarcia
Visitor

I make a payment via Apple Pay, and the next day the same amount was discounted via direct debit, what should I do?

1 SOLUTION

Accepted Solutions
chistery
EE Community Star
EE Community Star

Hi @lucasgarcia 

Direct Debits are processed days in advance so making an additional payment close to the payment date will not stop the DD as your bank has already processed the DD. Your account will now show the credit and will be reflected in your next bill.

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1 REPLY 1
chistery
EE Community Star
EE Community Star

Hi @lucasgarcia 

Direct Debits are processed days in advance so making an additional payment close to the payment date will not stop the DD as your bank has already processed the DD. Your account will now show the credit and will be reflected in your next bill.