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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59815 Views
  • 69 replies
  • 14 Helpful

Cheaper

Hi. I Have a phone that is being delivered today. I didn’t realise the massive monthly price. I’m just wondering if i could get a cheaper monthly price. I do not need unlimited. 

Bills won't download

Hi - I'm just trying to download my bills for the latter half of 2021. I did the early half of 2021 last week with no problems. Today, when I click on the 'Download bill' option, nothing happens. I've tried opening the link in a new tab but that just...

Buffem by • Visitor
  • 406 Views
  • 1 replies
  • 0 Helpful

No network uk

Hi. I've had no network connection since my contract ended and I've gone on to a sim only plan just realised I have an outstanding bill could this be why I'm not getting any network connection 

Switch to sim only

My phone contract ended in August and i chose to go to a sim only contract a few days ago. Do EE send out a new sim card for this as they appear to have blocked my other even though its same number. TIA

Resolved! 4GEE Home Plan ends

Hello,My 18-months contract on 4GEE Home Plan ends just about in 2 weeks and I wondered what happens now. I assume if I take no action, it keeps going forward. Is it turning to a monthly rolling contract now that I could cancel anytime? Thank you for...

EE Sim only set up direct debit

I’ve just ordered a sim only and on the emailed receipt it says payment method: no direct debit set up  Still waiting for the sim to arrive it says estimated bill date today 11/11/22 Estimated payment due 19/11/22 

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