All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
I'm just wondering when this link will be fixed as I cannot view my current contract and haven't been able to for several weeks now. Is there an alternate way
Hi all,I work as a wildlife ranger in a Zimbabwe National Park so I’m out of the UK for 4 or 5 months at a time, returning home for a few weeks and then returning again. I’m in the UK for less than three months a year.I’m currently paying about £45pm...
Hi, I am on sim only plan and have been for 6 months, I am due an upgrade and have not been able to get my upgrade processed as the EE system has a huge error on my account because I changed my phone number a couple months ago that the EE system thin...
Only been with EE a couple of weeks & already BT cracks are starting show with sneaky hidden charges which I can’t view on my account! What’s going on? Confirms what I already knew about BT & hidden charges!!
Hi but you already take the late payment fee when the last bill is paid so what are you talking about?
Can I get monthly invoices emailed to me as pdf instead of having to login to the website to view them?
My contract was coming to an end, I upgraded to SIM only buty allowance has just refreshed at 10gb of data not the new 125gb I was expecting, upgraded online and had to call to confirm, all seemed well untill now...
Hi, I’m on an Essential SIM-only Unlimited plan and want to cancel due to a change in circumstances making it unaffordable for me. My contract started on 17th January 2023 and appears to have automatically renewed for another year despite having rece...
