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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15282 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25503 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 52096 Views
  • 55 replies
  • 13 Helpful

Second sim and device contract question

Just a curiosity question ATM but if I added a second device to my plan would that effect the contract of my first device.    I.e if I have a phone that expires in 2023 but I add a second contract (for device and new SIM) today, would my other contra...

Resolved! Account not closed

I have contracted a "Mob BB 40G 1M" for 1 month. Paid in full for the equipment and for the data. I specified I won't need the service for longer.  Three months has gone since I signed and paid it. And today, I received out of the blue a letter for a...

Mirisk by • Investigator
  • 508 Views
  • 6 replies
  • 0 Helpful

Problems

I was charged twice, the website does not show how many minutes, SMS and megabytes I have now?

Resolved! Paying a higher upfront cost

Hi,I'm looking into moving from pay as you go onto a monthly contract but I was wondering is it possible to pay more towards the upfront cost and get a lower monthly tarrif?Thanks for any help!

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