Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 16459 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 26411 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 54985 Views
  • 69 replies
  • 14 Helpful

Insanely expensive ee plans

I am with this network for 12years,they used to be ok, affordable enough ,great coverage .   Why they have such a high prices? It is nuts   I was looking at pixel 7pro 128gb: ee ,they offered me it to upgrade for £54/£100 upfront for 5gb of data. If ...

Eddie78 by Contributor
  • 6808 Views
  • 19 replies
  • 8 Helpful

Resolved! Bill

Can  someone explain my bill increase please

John2611 by Visitor
  • 500 Views
  • 3 replies
  • 1 Helpful

New contract

I already have a phone contract but im looking to get my dad a phone contract too that i’ll be paying for, how do i set it up if I already have one under my name?