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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 63981 Views
  • 69 replies
  • 14 Helpful

Resolved! Apple watch

My contact for my Apple Watch was up in March yet I’m still being billed £30 per month for the 24 month plan. Is that for data etc? I’m quite clueless with all of this regarding an Apple Watch. If I cancel it will my watch not work when I’m not at ho...

Lorijane by • Visitor
  • 1163 Views
  • 2 replies
  • 1 Helpful

Resolved! Leaving EE

Read moreRead more    Hi there.My current contract ends early August. How do I go about moving away from EE as not happy with the latest price increase. My phone is now costing £80 per month and can get it £20 cheaper a month elsewhere. Been with EE ...

emzipoo4u by • Investigator
  • 1065 Views
  • 3 replies
  • 2 Helpful

Resolved! Overdue upgrade

I have logged in to my account and see that I am overdue an upgrade by 214 days. My payments have remained the same. Should my payments have decreased since I paid off my device?

Steph130 by • Visitor
  • 531 Views
  • 1 replies
  • 1 Helpful

Direct debit

You are reproaching me for non payment when you at EE never set it up in the first place please call xxxxxxxxxxx to sort out your mess [Mod edit: Please do not post phone numbers on the public board. Thanks!]

waveney77 by • Investigator
  • 566 Views
  • 4 replies
  • 2 Helpful

Resolved! Leaving EE

I need to leave EE.  I have another provider already as well - but I now want to leave EE completely but take my present number to the other provider.  Are there any charges?

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