Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Contract end date

Please let me know my contract end date.Thanks lots.

Resolved! Change my payment date

Change my payment date please on every month 26 normal me paying date is every month 17

Resolved! Billing & contract

Please change my debit date for 15th each month

Resolved! Leaving EE

How can I cancel my phone with EE

Resolved! leaving ee

Hello, I would like to cancel my ee contract.I currently have monthly direct debit for a small portable internet device that I don't actually use.therefore I would like to cancel this service please, but I am finding it very difficult to even speak ...

Bill

Hi unknown to myself I am being charged for BT Sport which I don’t want or asked for.My bill started at £57 and has now went up to over £70, can you clarify why this is?

Terrible service

Been trying to pay my bill online for the last 3 weeks when can I expect this shoddy service to work correctly know doubt I will be charged a late fee even though it’s not my fault this crappy app won’t recognise any of my bank cards

Do you pay for the days you dont use the service?

Hi, I just wanted to see where EE stands with this. So say you miss your Bill pay day and your services are restricted , no calls, text or data till its paid . Do you still pay for those days you cant use the service? So there's a week your restricte...

Resolved! Payed bill

Hi I recently paid my monthly bill it's come out of my bank and I've had an email saying payment made from EE but when I go in my ee account it says I still owe it can you tell me why this is

Problem z płatnością

Probuje dokonac platnosci i wysświetla mi sie informacja Ta zawartość jest zablokowana. Aby rozwiązać problem, skontaktuj się z właścicielem witryny. Co może być przyczyną?