All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
When my contract ends, can I convert to a sim only plan?
Looking for the online chat to discuss an upgrade
I have made an upgrade and buyed an Samsung galaxy Z fold 3 last year in October 2021 with trade in (samsung galaxy s20 ultra 128) and I have proofs cause my s20 ultra was received by EE.After few days of using the new device I was needed to...
When attempting to upgrade (which I’m eligible to do) every phone has the message that the device has no suitable plans. I’ve tried numerous options with no success
I has been offered 2 numbers line only. The reason I wanted to join EE is only adding my child's apple watch with my EE plan. If I purchased the Apple Watch and this would not allow me to authorized a line number to my child, I want to return the Ser...
Hi I’m looking to find out when my contract ends
Paid phone bill over the phone but still not working, only letting me send text via Wi-Fi. Log onto my EE account and it says “suspended” and that phone bills need to be paid, despite me already doing this. Paid an additional monies when logging on a...
