Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59559 Views
  • 69 replies
  • 14 Helpful

Beware of EE free gifts

I am saddened by the amount of people caught out by EEs shop staff, conning customers. I am one of those customers. I have been with EE from the start. Originally orange. Always been happy. Until now. I got offered a FREE tablet. "I dont need one. Bu...

JML1970 by Visitor
  • 10327 Views
  • 3 replies
  • 4 Helpful

Credits

I’ve just paid £116 and my it kept saying I used all my credit when I start to call a number. I don’t understand.

Cheerine by Visitor
  • 308 Views
  • 1 replies
  • 1 Helpful

Adding Unlimited Data Issue

Hello,I’ve been offered an Unlimited Data Pass for £6.24 a month. Told to text ‘Unlimited’ to 1216. When I do this I just get a reply saying ‘Unfortunately we have been unable to add the Unlimited data pass, Please try again.’I am currently in Spain,...

Haven’t receive my contact

Good morning,I haven’t receive my contract by email yet. I need to receive it ASAP please.*********Mod edit: [please don't personal information on the community].

Marilia1 by Visitor
  • 289 Views
  • 1 replies
  • 1 Helpful

2 Numbers after 'upgrading'

hi all, i had a sim only contract with 4 months left on it. i had the option to upgrade so went ahead and did what i thought was a normal upgrade.. ive just logged into myEE and found that i have a new number along with my current one. have i acciden...