Bill date

Atlanta14
Investigator
Investigator

I need to change the date I pay my bill due to to changes with work. 

I need to change it to the 14th - won’t be able to

Pay my bill till the 14th 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Atlanta14  You need to call customer services to request this.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

10 REPLIES 10
Chris_B
EE Community Star
EE Community Star

@Atlanta14  You need to call customer services to request this.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Mimi1232
Explorer

Hello I have a question 

Chris_B
EE Community Star
EE Community Star

@Mimi1232   Then ask it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Can I change my bill date 

Katie_B
EE Community Support Team

Hello @Mimi1232

It is possible to change your bill date. 

Do you have a direct debit in place?

If yes, please follow these steps in the app to change your direct debit date:

Bills and payments  >  scroll down to Change Direct Debit date

Katie 🙂

How to contact customer service 

Gwalker14
Visitor

How do I change my billing date

Leanne_T
EE Community Support Team

Hi @Gwalker14 

Thanks for coming here. 

To change the direct debit and billing date, log into your My EE account online and go to Bills and Payments > Manage Direct Debit, and you can change the date for your direct debit within account settings.

Leanne. 

** Updated, correct settings to change details within My EE added***

helenjayneball
Visitor

Hi can I chat my date of my bill to the last day of the month .