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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59231 Views
  • 69 replies
  • 14 Helpful

pay bill

My plan is on automatic debit from an old card of mine that I no longer have access to. I would like to switch to another bank and I am unable to do so.

Resolved! Black listed after having a Flex account

I have been with EE for 13 years, 2 years ago i upgraded to my current phone on a FLEX account. It all went well after 24 months the phone was paid off and I could upgrade....or so I thought. Apparntly because I had this flex account I csnt upgrade t...

Resolved! Request to Cancel Two EE Accounts

Dear EE Customer Service,   I am currently abroad and would like to cancel two mobile accounts registered under my name: As international calls are expensive, I would appreciate it if you could provide an alternative way to contact customer service —...

Why on earth is EE working with Likewize?

I replaced my 1 year old pixel 7 256 gb (from EE, excellent condition) with the new px8 pro in October.I will usually gumtree or ebay my used devices however I saw advertisement for the likewize trade-in on EE website and I was like "hm, I don't real...

moonhowl by • Explorer
  • 1765 Views
  • 5 replies
  • 1 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59231 Views
  • 69 replies
  • 14 Helpful

Recent "upgrade"

Very recently "upgraded" to a sim only deal since the phone is in perfect working order. Ever since reducing my phone bill by nearly £60 a month the Internet has been appalling. Very slow and dropping out for long periods of time. Never had this issu...

Sam11001 by • Visitor
  • 317 Views
  • 2 replies
  • 1 Helpful

Resolved! Billing

Hi, my services were suspended as had outstanding bill to pay- I have paid the amount to get services reinstated on Thursday 2/10, however my services are still showing suspended and bill still shows as overdue on my EE account even though I had emai...

RH94 by • Visitor
  • 280 Views
  • 2 replies
  • 2 Helpful
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