Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 65488 Views
  • 69 replies
  • 14 Helpful

Resolved! i need a proof of usage

Hello i am trying to receive a proof of usage for my insurance claim  how do i go about getting one of these. My phone is broken so I cannot make a call to EE. is there another way to contact them? 

Resolved! Family plan

Hi, Me and my partner live in the same household and have separate EE contracts. Is it possible to put these as a family plan so we can share data

Bk91 by Visitor
  • 1143 Views
  • 1 replies
  • 0 Helpful

AppleCare

I have had to cancel my existing insurance with full cover which includes damage cover with Apple care services due to a technical issue. Apple support should be able to see that I have  AppleCare  with  full cover can I renew it due to a technical i...

c9 by Established Contributor
  • 638 Views
  • 2 replies
  • 1 Helpful

Resolved! Transfer of ownership

My son transferred ownership over to me last week, I’m the bill payer,  but Im still not able to access the EE account, has it been changed  ?

Magdom68 by Investigator
  • 890 Views
  • 4 replies
  • 0 Helpful