All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Can anyone shed some light on this please?I have a new contract phone, less than a week old. Why is my next bill over £900??? My plan includes monthly repayments for my new phone.I am also very confused why it's showing I have 3 phone numbers aswell?...
So i just bought EE 5g smart broadband at my new home and while i was purchasing it online from EE website it was clear to me that i needed to pay a one-off £100 payment as well as monthly £45 on my broadband as monthly bill. Now, I’ve received my fi...
Can anyone from EE tell me why I can no longer get a 12 month contract. after speaking to your agents I’m informed that EE now only offer 24 month or 1 month contracts.
I need to speak to EE about my spending cap but have no connection with them. Is there any other way can contact them?
Me too. Getting marketing calls from EE when I've opted out. This is really not on. I consider this to be harassment and breaking laws. Who can I call to complain to about EE's behaviour?
I want to print last months bill how. do I do it. And how do I talk to someone from EE I have tried continually for 45 minutes and I have had enough the system is so customer unfriendly. I have just got out of hospital and do not need this!
Am I entitled to a refund?
I have tried to upgrade for the last few weeks but it will not give me any options when I select a handset? Says no upgrade currently available?
