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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59523 Views
  • 69 replies
  • 14 Helpful

Resolved! Downgrade

Hi,I'm eligible for an upgrade, but I want to downgrade.There's no chat or phone number to contact EE, and I'm unsure how to do it.I can choose a SIM-only plan, but I'm scared it will add an extra SIM to my current monthly contract. Is it best to can...

salmoliv by • Visitor
  • 1009 Views
  • 3 replies
  • 3 Helpful

Cost of moving to EE

With Plusnet moving out of providing mobile services we opted for their suggestion of the EE option. Filled all the forms answered some weird question s and received new sim on Saturday 7/10. Rang EE to enquired to when to use then from, I was told i...

BobL-B by • Investigator
  • 454 Views
  • 3 replies
  • 0 Helpful

To view my previous bills

The app will not ket me see my previous bills. I need at least the last two month in either so I can download them to pdf or simply screen shot the. I urgently require this to use and provide as a utility bill 

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