04-02-2024
05:09 PM
- last edited on
04-02-2024
05:22 PM
by
MikeT
Hi,
I recently upgraded my phone today over EE’s phone line and was connected to Claire in Hull.
Claire helped me sort my new phone upgrade out and was very kind and caring towards getting me the best deals and phone to suit my needs. We had a few errors her side due to internet but she managed to sort it, I cannot thank Claire enough for all the support and guidance she gave to me today (phone called happened at: 4/2/24 at 4:20pm). Claire needs to be praised and thanked for all her hard work and determination. She is why customers return including myself being an EE member for 7 years.
Thank you so much again Claire.
and I hope this can be shared with her so she can continue her amazing work!
Ben
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[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
05-02-2024 08:12 AM
Welcome to the EE Community, @benlewismurrayd 🙂
Thanks for taking the time to leave this fantastic feedback.
I'm happy to hear Claire was able to help you find a great upgrade deal.
James
11-02-2024 11:15 PM - edited 11-02-2024 11:15 PM
Hi James!
Thanks for replying to my message.
could this be confirmed that my feedback will be sent to Claire and her line manager.
many thanks
Ben L M D
12-02-2024 07:47 AM
Hi @benlewismurrayd.
Did you receive a text survey after speaking with Claire?
You can leave your feedback there and this will viewable to Claire's manager.
If not, please let me know and I will be happy to help further.
Katie