All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi just want some advice so I missed my direct debit on the 10th I realised on the 11th night and so this morning I paid it through the app now I’ve just received a tex saying that I’ve missed it and a second attempt will be made in approx 7 days and...
Previously, I had a contract with EE for two numbers. A little over a month ago, I asked to close this contract and transfer the numbers to Pay to go. At the moment, I cannot see these numbers through my EE account. I can't pay my bills. I can't re-l...
Hi I was trying to add my ee number as payment method on AppStore but always get an errors saying (There may be a billing issue with your mobile account. Contact your provider or add a new payment method.)Does anyone know how to fix this thanks
Hi EE,I have advised in November 2023 that I am cancelling my SIM only subcription / contract that is due to end 20 December 2023. Can someone from EE confirm for me that my subscription is already cancelled. As I have already cancelled my direct deb...
Hello,where and how do I apply the discount code to my account? the link on the discount page where I received the code just sends me to a generic EE page
Hi
I was recently abroad and my phone is barred from buying add ons as per my request, but for some reason I have been charged nearly £50 extra in my bill this month, my little grandson was playing with my phone, which he may have tried to add on data o...
Hi,I'd like to know what happens if I redeem credit on Airtime Rewards that is more in value than my phone bill?Example, My phone bill costs £25.72I redeem £30.00 from Airtime rewards to put towards my bill.Will it pay my months phone bill (£25.72) a...
