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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 62908 Views
  • 69 replies
  • 14 Helpful

Resolved! Calling the USA from the UK

I had to make an emergency call from the UK to the USA yesterday. The call was from my EE mobile to a US landline. I have the Calling abroad from the UK free add on activated. Does anyone know how much the call will cost as i was on the phone for 20 ...

DHL196 by • Explorer
  • 1754 Views
  • 1 replies
  • 0 Helpful

Bill

 I paid the internet fee.  When will i get my internet back????

Shogun76 by • Explorer
  • 401 Views
  • 2 replies
  • 1 Helpful

Resolved! Contact coming to a end

Hi all, I have got myself in a situation that my phone contract (phone and sim deal) is going to come to an end but my issue is I am in Angola working but I am UK based. As I am in Angola calling 150 isn’t working was wondering what happens once your...

BobH22 by • Visitor
  • 485 Views
  • 2 replies
  • 2 Helpful

Higher Bills again

Message from EE, my bill is going to increase by 10%, I have 3 devices on the account. When i last spoke to them in July 2023 it was to reduce my outgoings, like a prat i ended up paying more, because the SIM for wifes tablet was increased to unlimit...

Paid my phone bill but my phone is still suspended

I paid my phone bill earlier this morning at 7:20am and the lady on the other end of the phone said to wait 2 hours and my account should resume to normal and it hasn’t yet. I’m a student I need my phone to be able to get to uni and get back. 

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