All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
HiI ordered an upgrade phone yesterday but then noticed that the line rental charge was not as i expected so a couple of hours later I cancelled the upgrade over the phone.As the phone had not yet been despatched they diverted the phone back to them ...
I’m moving to Australia in 3 weeks for a year, I don’t really want to have to pay for my contract whilst I’m away but I can’t afford the cancellation fee. But I also don’t know if I can keep using the phone when I’m abroad? can i keep the contract + ...
Hello. I have tried a few times to cancel the insurance attached to one of my phones calling 150. After going through the various menus I then just get silence at the end of the phone. Is there anyway to cancel the insurance part online?? I would ta...
Hi there cancelled my contract payed what I owed and cancelled direct debit,they’re still billing me although I’m not using my uk phone?I now live in Spain so have a Spanish phone,they don’t do emails and I’m not gonna phone them
I've got an EE plan 35 pounds amount. No it's forty four pounds a month disgraceful I'm never gonna use e e again
Hi - my 12 month SIM only contract is due to end next month. I understand it will continue on a 30 day rolling contract if I do nothing but I just want to know will the discounts end? I was given them as part of contract negotiations/ customer loyalt...
I have the iPhone 13 Pro max and my contract is going to end next weekend and want to upgrade to the iphone 15 pro max. Will I have to bring any ID with me (e.g credit card, proof of address) when I come to upgrade?
I pay my mobile bill on the 26th monthly but EE has not collected for 2 months, today I paid 2 seperate bills by card 1 for usage and 1 for flexiplan. I was with BT and they collected 1 bill for the lot. Can EE tell me why they cannot be like BT afte...
