Contracts & Billing

I called an 02380 number in error which was spam. Will i get a charge for this ?

Upgraded to a new phone at store, choosed the wrong storage size.

Hello.I've upgraded to a iPhone 16 Pro from a Pixel 7 at store. I love the phone but I choose to have a 128GB size, which is a little short for me.Am I allowed to return this device to the store and able to get a larger size? Like 256GBThanks

Problem paying bill online

Hi AllI have problem paying my bills online, it always says "something went wrong " than I end up calling 150 which is not best way for me sometimes. Is there anything in options or something ? cheers for any info 

Bill reduction

I have been phoned more than 15 times by a mobile number offering to reduce my monthly payment.  It appears to be an Indian call centre,  it is very complicated with multiple calls, code numbers etc and I'm worried it's a scam so terminated the call ...

Payments

is it possible to change your payment date for Broadband if paying by DD?

Upgrades!

I recently took out a new contract (I am not on a flex plan), for an S24Ultra. At the time, the plan is took out quite clearly said "can upgrade handset any time after 15 days"The wording for new contracts online has changed since, and it no longer m...