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I have spent a number of frustrating months attempting to view my bill on line.

JGrav
Visitor

‎15-02-2025 10:12 AM

After a number of very frustrating months and equally long and frustrating conversations I remain unable to read my bills on line. Following numerous broken promises EE SOLUTION appears to be sending my bill by post IN LARGE PRINT for customers with poor eyesight. 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎15-02-2025 12:13 PM

Hi @JGrav 

What have EE said is the problem. 

Can you not access the web portal , app or both. 

Normally deleting your online profile and registering again sorts most account problems out. 

Thanks 



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