Contracts & Billing

Resolved! SIM card

Just checking that I have cancelled my sim on your system spoke to someone at EE the other day

Resolved! Keeping the number after the final bill

Resolved! Forced move to EE affecting credit score

I was recently moved from from Plusnet to EE (not of my own volition) and I today found the the process had affected my Experian credit score. This is simply not good enough.I'd like to know what steps and associated timeframes EE will take to rectif...

Resolved! Process of leaving as additional member

Hello.What would be the process for me to leave a contract as an additional member of a family? I’m not wanting to move my whole contract to my name, I think I’ve actually paid off my phone (I’m due an upgrade). I was wondering what I would have to d...

Resolved! Contract ending

My contract is ending this month. I pay £67 for phone and 25 GB of data. How much will I be paying after my contract ends and my phone is paid off ?

Resolved! F&F Sim Only - iPhone Full Works

Hi all,I am currently on the iPhone Full Works SIM only deal 50%. I understand the F&F is no longer available on this SIM only package.My current contract ends in October 2026.What happens to my F&F if I keep the plan rolling? Will it remain as I am ...

Resolved! Re: Change my payment date

I’ve had a death in my family and I want to change my bill payment on the 24th off every month