All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi,I am an international student that has been in the UK for a year now. I have been with EE for 4 months now for a sim contract (24M) and was wondering if I can get a phone contract (IPhone) without a credit card. Would that be possible?
My mum has EE fibre, phoneline and mobile SIM only, she had some issue with her email, which EE do not provide, it's a third party email provider which my mother was not aware of as I set it up and rather than bother me she thought she'd ask the EE s...
This is worse company to take any services. Intially, sales team will tell deffierent things and later on you will get different terms and conditions. If you take services, later on you will find you scammed by EE. ThanksExactly my experience, guys w...
I am thinking about upgrading and was wondering if my friends & Family Discount will go over to the next contract or will I need to get another code?
Hi, I've been with EE for 10 years and never had any issues, I'm due an upgrade and EE offers the new Samsung at 50 odd pound a month, 3 are offering it for 30 and Vodaphone for 38.. with a smaller upfront fee, do EE price match? Or am I best ending ...
After speaking to customer services last week, I had verbal and text confirmation of a refund which will be processed. However I did not receive an email nor postal confirmation and have not had the refund appear in my bank account. I usually email c...
Hi there, I bought a pay monthly card online a week ago. I received the card on Wednesday, but of course the card doesn't work. I don't have any signal.. I call every day, today I was at the ee store in my city and everyone told me to wait. I have ne...
My granddaughters last BILL was 97pounds I would like to know why as I feel I was conned into a contract as in shop I was quoted 60 this is getting ridiculous
