apple watch

[Kylerowlands01]

Today I found out I have been getting billed for an Apple Watch that I was told I was receiving free of charge due to asking for military discount in store and them saying they can’t do that in store so have the Apple Watch instead… I want to see my contract that I signed in store as I know there is no Apple Watch on there just the mobile phone I use.

[Rach_H]

Hi @Kylerowlands01,

We want to make sure you get exactly what you expect from your plan, so I understand your concern.

I'd recommend popping back to the store, who can help you with this, or calling our team on 150 and they might have access to view this.

Rach

[Chris_B]

@Kylerowlands01  You was miss sold this as the watch was free as in no charge for it but the air time contract is a paid contract.   it has a data allowance and is a separate contract to your phone contract.  
You can still apply your discount to your phone contract as you have 30 days to get this added but only if you call customer services.