access to bills & payments

Thursday26
Visitor

I have no link to bills & payments, I am not PAYG, once registered does it take a while to obtain the bills & payment link.

I need to download .my bill each month ? 

12 REPLIES 12
Chris_B
EE Community Star
EE Community Star

@Thursday26  You just login to your EE account and access them from there.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jon_K
Former EE Employee

Hi @Thursday26.

 

Welcome to the community.

 

Have you been able to access your bills in your My EE Account?

 

Jon

Dhayahanna21
Visitor

Please show my bill to download 

Leanne_T
EE Community Support Team

Hi @Dhayahanna21

You can view your bills and download these in your My EE account, please select Bills and Payments. 

Leanne.

Guys I'm an absolute tech guru and this site is atrocious, there is no "bills and payments" on the mobile home page and every guide you put out tells us to "go to app" then "go to bills and payments" it's not there. Then you search bills and payments up the top to see if it will give you the page but it takes you here to three goons telling you to go to bills and payments, christ

 

 

Leanne_T
EE Community Support Team

Hi @Plamf 

If you log into your My EE account online, select Menu, Bills & Payments, View bill, you should then have all your billing information and download bill showing? 

Leanne.

wardi
Star Contributor
Star Contributor

@Plamf   First of all there is no need to make offensive remarks.  I have just tried this on my own EE app and the bills & payments are definitely there, previous bills are also visible and they can be downloaded and printed if needed.  You don't even need to be a tech guru. 🤔

XRaySpeX
EE Community Star
EE Community Star

@Plamf : So am I!

There are no "Bills & Payments" for PAYG. Could you be on that?

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Behnam_Sanandaj
Visitor

Where is the fu**ing bills and payments?

I need to download it