Community Activity

Samsung watch

I ordered a Samsung watch the 26th February 2025 but I never did recieve it but I have been charged every month since then for it. Why is this please? I thought it would have been cancelled 

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Alzyaman by Valued Contributor
  • 447 Views
  • 43 replies
  • 19 Helpful

Problem linking my broadband

Hello.I am trying to link my broadband to my ee account, but after I enter my account number, the system asks to confirm my mobile number with the one they have registered and it says that the available number they have ends in 0000, which is wrong!P...

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Malkier by Visitor
  • 8 Views
  • 1 replies
  • 0 Helpful

VAT Removal from Order to Jersey

Hi, Today I bought one of the Nintendo Switch 2 consoles and paid for the order. I noticed that the VAT was not automatically removed and would like to find out how I would go about claiming this back? Jersey has its own GST and I would be paying thi...

Lowell payment?

Hello there I’m getting an email from Lowell with some reference number about EE Limited for a payment. I closed my account long time ago. How can I know if this is legit or scam? Thank you EE app and website doesn’t let me access my bills and paymen...

Fliper by Visitor
  • 21 Views
  • 2 replies
  • 1 Helpful

Sound bar problems

I have eetv pro box with a 4k panasonic tv snd goodmans compact soundbar 30w.I get great sound from the red/yellow coaxial cables sound bar - dvd player. Which is hdmi connected to tvNot able to get sound on hdmi setting one end is in the eARC on tv ...

Jr1948 by Investigator
  • 7 Views
  • 0 replies
  • 0 Helpful

EE Broadband APP WifI Controls not working

I have recently signed up to EE Broadband.   My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website.   An error message appears and states it is a problem with EE.  I ...

Mart30 by Explorer
  • 22435 Views
  • 334 replies
  • 96 Helpful

No TNT after broadband change.

Recently upgraded my broadband to full fibre and have lost tnt sports. Had 2 phone calls with 150 to try and sort it out   The last call was well over an hour with 6 different guides including upgrades, technical and a tnt person. The outcome seems t...

dmcmylor by Investigator
  • 8 Views
  • 0 replies
  • 0 Helpful

Latest from our Blog

Manage their time online with EE WiFi Controls

Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...

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Use WiFi Enhancer to get the best from your connection

Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...

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Google Pixel 9a – Magic made simple

Meet the Google Pixel 9a. Engineered by Google with more than you expect. Featuring Gemini for enhanced productivity and creativity, an improved camera, all-day battery, a durable design, and 7 years ...

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EE Learn Live

This year Learn Live is back on Thursday 20th February at the White Rabbit, Shoreditch. What is Learn Live? Learn Live is an event aimed at 11-14 year old's (with their guardian), and an opportunity ...

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