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Wrong number used when sending messages.

CB1001
Explorer

Hi there.

 

I recently ported my number using PAC from Plusnet to EE 

Sometimes when I text people, the number it comes from is not the one I ported over. However if they text the number I ported over I still get the message.

 

Any idea whats happening? Several people have texted me back saying, did you get a new phone.

 

3 REPLIES 3
Katie_B
EE Community Support Team

Hello @CB1001

Welcome to the community. 

What phone are you using?

Katie

Hi.

It's a pixel 6.
Katie_B
EE Community Support Team

Thanks for confirming @CB1001

Have you tried updating your mobile number in your phone settings? this should be under your Google account. 

Katie