Why hasn't my bill come down when my phone was paid 8 months ago

[Ali_A]

Hi @Peterpan1965 

You'll have several options at the end of your plan – also known as your commitment period – including moving to a SIM-only plan, upgrading or cancelling your contract.

If you do nothing, you’ll move on to a 30-day rolling plan and pay the same as you’re paying now.

After 3 months we added a 10% reduction to your monthly plan charge automatically. It will show as "Out Of Contract Discount" on your bill.  Please visit our helpful View your monthly EE Mobile or EE Broadband bill page for the steps on how to view your bills and discount you're receiving. 
 

Alternatively, you can upgrade or move onto a SIM-only plan. To do this:

• log in to EE online and go to Menu > Upgrades to see your options
• or call 150 from your EE phone

Ali 

[ee_user14]

 Or consider a FlexPay

One plan for your airtime, another for your phone loan. The first one rolls until you stop it, the second naturally stops once repaid.

[XRaySpeX · Accepted solution]

EE's traditional mobile contracts have no concept of paying off the handset. You agreed to pay the same price for the full duration of the total bundled contract. There may however be a 10% discount 3 months after the end of min. term. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 30 days of your contract term.