When do I get discount?

mlee6050
Explorer

I have been with BT for years now but swapped O2 number to EE and was told as being with BT I will get 30% discount when made the EE contract, first payment was full price £36 and not the £12.50 they said it would be as discount and first 6 months half price, first payment went out today, contract started on 06/10/2023

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @mlee6050 

Welcome to the community.

If you speak to our Mobile Care team, they'll be able to check this for you and make sure the discount is added.

Chris