19-10-2023 05:47 PM
I have been with BT for years now but swapped O2 number to EE and was told as being with BT I will get 30% discount when made the EE contract, first payment was full price £36 and not the £12.50 they said it would be as discount and first 6 months half price, first payment went out today, contract started on 06/10/2023
20-10-2023 08:13 AM
Hi @mlee6050
Welcome to the community.
If you speak to our Mobile Care team, they'll be able to check this for you and make sure the discount is added.
Chris