The EE Community

Isle of Man Pay as You Go Charges

I've got an EE card which I use PAYG when I'm in the UK. I've seen conflicting information about the charges in the Isle of Man.1      £2.99/day if you have a monthly contract. Otherwise normal roaming.2     £2.99/day for contract and PAYG.Can anyone...

NHS Perk

I went to upgrade today but have been told that my NHS Perk is no longer valid for any plan that I can get for the Samsung S25 Ultra. I've been with EE for 11 years or so and I'm surprised that this perk has been withdrawn and customers not informed....

Is this real?

EE: We faiIed when trying to process your Iast biII. To avoid the cancellation of your services pIease use: https://ee-support-direct.web.app

I need to set up my dairect debit

Roaming

Roaming on iPhone 15 plus.

In Europe last week and couldn’t find roaming option in settings. Nothing in data mobile services. How can I select roaming on this phone?

App still not working

Afternoon My EE App not been working since December 24 have tried everything tech section has asked new email reinstall app etc anybody got the same problem. Driving me mad  

Local Hotspot Refuses Password Half the Time

I"ve paid for 30 days to connect to a local hotspot.I use my android phone and windows laptop and I have Roboform for all my passwords. It works most of the time but disconnects every 20 or so minutes so I have to log back in over and over again on b...

Coverage in Wednesbury

Update: 10 April 2025 Over the past few months, our engineers have been continuing negotiations with the site provider to agree the terms of the build and access the area to start building the equipment for the new mast. Once all negotiations with th...

Now TV

I have switched from BT where everything was great. I  can access Sky Chanel’s but not Now TV. Now TV doesn’t recognise my email. I’ve contacted the EE technician but they can’t do anything and told me to contact Now. Now said it wasn’t their problem...