View bill

[Shussein1994]

View bill

[Michael_D]

Hi @Shussein1994 

Welcome to the community.

Are you able to view your bill this morning?

If not, what happens when you try to view it?

Michael

[CMT21]

The website looks as though it is going to respond but then starts jumping around and does not settle 

[Rach_H]

Hi @CMT21 

Welcome to the Community!

Is this happening when you initially log into your account, or when you try to go to a certain page?

Rach

[CMT21]

It is happening when I click on 'view profile' - but also with other pages on the site and only seems to stabilise if click update or somehting else connected with sales

[Leanne_T]

Thanks for coming back to us @CMT21 

Could you try clearing cookies and cache and also try a different web browser to see if the same happens? 

Also, does this happen when connected to WiFi and mobile data? 

Leanne. 

[CMT21 · Accepted solution]

Many thanks for responses but spoke directly to EE today and they say there is currently a fault affecting management of accounts that will not be fixed for at least a week.