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User and bill payer question

RedS1lence
Established Contributor
Established Contributor

Hello.

Thankyou for the assistance to date. I have 2 Sims which both belong to my daughter's. I see from the online settings one was set to both user and bill payer within manage settings. The other was set to user. I thought at first I'd change both to user,but then was worried I might not see their accounts in the app on my phone (not on ee yet but app installed). I lost access to one of them when I changed it to just user, so after managing to get them both back together on the app for me to view I have both Sims now see to user and bill payer. Does one SIM have to be this way for it all to work?

Eventually when I go onto the plan I'd like to be the bill payer and user but I still would like them both to be able to see how much data they've used (. they have unlimited text and minutes) is this possible? Any advice gratefully received.

 

C

 

 

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

Who is the actual bill payer and account holder? Is that you? 

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RedS1lence
Established Contributor
Established Contributor

"Who is the actual bill payer and account holder? Is that you?"

 

That is correct 😁

Christopher_G
EE Community Support Team

Yes, you would have to have at least one number as the bill payer to have full access, @RedS1lence.


Chris