24-06-2022 12:03 AM
Hello.
Thankyou for the assistance to date. I have 2 Sims which both belong to my daughter's. I see from the online settings one was set to both user and bill payer within manage settings. The other was set to user. I thought at first I'd change both to user,but then was worried I might not see their accounts in the app on my phone (not on ee yet but app installed). I lost access to one of them when I changed it to just user, so after managing to get them both back together on the app for me to view I have both Sims now see to user and bill payer. Does one SIM have to be this way for it all to work?
Eventually when I go onto the plan I'd like to be the bill payer and user but I still would like them both to be able to see how much data they've used (. they have unlimited text and minutes) is this possible? Any advice gratefully received.
C
24-06-2022 02:46 AM
Who is the actual bill payer and account holder? Is that you?
24-06-2022 07:07 AM
"Who is the actual bill payer and account holder? Is that you?"
That is correct 😁
24-06-2022 07:55 AM
Yes, you would have to have at least one number as the bill payer to have full access, @RedS1lence.
Chris