cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Upgrading and credit checks

AshleyEsmeralda
Visitor

Hi

Im due to upgrade at the end of Dec. I was hoping to upgrade early and pay the upfront fee. 

Just wondered if EE complete an external credit check when existing customers upgrade to one of the new plans? Im currently applying for mortgages and I dont want anything affecting my credit if I can help it later down the line. 

Thanks

Ashley

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @AshleyEsmeralda,

Welcome to the Community!

We want to make upgrading as simple as possible for you, and I can absolutely understand your concern about this showing when you're applying for a mortgage.

I'd recommend giving our team a call, and they will be able to look into the options with you, so you aren't impacted.

Rach

View solution in original post

1 REPLY 1
Rach_H
EE Community Support Team

Hi @AshleyEsmeralda,

Welcome to the Community!

We want to make upgrading as simple as possible for you, and I can absolutely understand your concern about this showing when you're applying for a mortgage.

I'd recommend giving our team a call, and they will be able to look into the options with you, so you aren't impacted.

Rach