Community Activity

Join the YouView research panel

Do you have an EE TV Box Pro, Mini or Apple TV device? If so, we want to hear from you.  Join MyView, a YouView lead TV research panel, to share your thoughts on your EE TV experience. Take part in polls and surveys to be entered into a free monthly ...

My View Research-opt2.png
JordanTA by EE Knowledge Specialist
  • 752 Views
  • 8 replies
  • 5 Helpful

Helpful Hannah

I was meant to get a text with survey feedback. I had a incredibly helpful call with one of the ladies (not sure what office though) Her name was Hannah.  How do I get this survey she said that I'd get the text and I didn't.  As an ND female it reall...

Roaming abroad school trip

How do I sort out roaming for a child going abroad before they go? Can't speak to anyone from EE and only option seems to be buy when you get there....which I can't do! any ideas? thanks 

Sian56 by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

I'm not eligible for add ons apparently

So I've been a customer since 2019 and I've had tech add ons in the past, a Nintendo switch, Xbox series s and a ps5, all are paid off by the way, but now I want to add a ps5 pro and maybe a gaming laptop but no matter which contract I try to add the...

-1024kb pack? Is this a mistake on the app?

I've gone to add a pack and come across as pack for '-1024kb'?! I was looking for a pack bigger than 125gb but the £35 is for '1024kb' instead which is very odd. Assume this is an error on the site to be corrected? 

URGENT: EE Content Control: Whitelist our website domain

Dear EE Team,We are saas based company which provides web based software for Interactive Demo Building more details at:  https://www.storylane.ioWe observe that our various UK based customers, who are on EE network, are not being able to access our o...

storylane by Investigator
  • 419 Views
  • 15 replies
  • 0 Helpful

Changes to inclusive extras

No more roaming option which covers Europe and ROW. I am travelling in New Zealand and EE just cut off my data and switched me to a Europe only roaming plan. I am paying £97 a month specifically as I wanted worldwide roaming included, now I don’t hav...

G4 box WiFi green but no internet ?!

Got the G4 box its always worked suddenly today I’ve got no internet . Yet box is green all round. I’ve switch on off not helped. WiFi says on internet shows on but it’s not?! Help! Bills paid too so not that.