Upgraded to new Sim dont want to pay via Direct debit

delloy
Contributor
Contributor

Hi

Upgraded to a new sim today and have never paid by Direct debit previously with EE and have just paid via my debit/credit card when it is due. 
But on upgrading today there was no payment option other than DD. How do I do this please? I dont want to phone 150 as its a nightmare trying to get anywhere with Customer services. Can I just go to my bank and cancel the DD then just pay as I always have?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@delloy  Yes.  You can cancel the DD via your online bank account if you’ve set one up.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@delloy  Yes.  You can cancel the DD via your online bank account if you’ve set one up.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.