Upgraded to new Sim dont want to pay via Direct debit
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28-11-2024 05:32 PM
Hi
Upgraded to a new sim today and have never paid by Direct debit previously with EE and have just paid via my debit/credit card when it is due.
But on upgrading today there was no payment option other than DD. How do I do this please? I dont want to phone 150 as its a nightmare trying to get anywhere with Customer services. Can I just go to my bank and cancel the DD then just pay as I always have?
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28-11-2024 06:24 PM
@delloy Yes. You can cancel the DD via your online bank account if you’ve set one up.
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28-11-2024 06:24 PM
@delloy Yes. You can cancel the DD via your online bank account if you’ve set one up.

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