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Upgrade

Betty__
Visitor

‎03-06-2024 11:24 PM

Hi I'm supposed to upgrade before midnight today but everytime I try to access the website, it says that they are making some changings.. is there any other way I can do my upgrade? 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎03-06-2024 11:41 PM

Wait for the A.M. There's no deadline for upgrading once you are in your upgrade window.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎04-06-2024 06:47 AM

@Betty__   You don’t have to do anything. The contract has reached its minimum term that’s all you’ll not be cut off or anything like that.   At the minimum term the contract changes to a 30 day day rolling contract.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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