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Upgrade..showing 1 month contract

sjjo80
Contributor
Contributor

My daughters phone is coming to an end of contract. Contract has been for 2 years so not seen the new plans before and showing as a 1 month contract for her? Can some explain what this means, sorry if sounding a bit daft. And need help on which plan is best for a 17 year old haha x thank you all...image attached

Screenshot_20241031_204909.jpg

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@sjjo80  That means you can change the contract to a different one after 30 days.   I take it you have EE broadband,  it’s because you have broadband you get one month contracts instead of being tied in to 24 months contracts and they are much cheaper.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

What is it that you don't understand? Basically the dearer 1 is with uncapped speeds & the cheaper is capped at 100 Meg. Otherwise they are much the same with free EU roaming & data gifting. The dearer 1  also includes 1 Inclusive Extra & provides you with priority access for data in busy locations.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@sjjo80  That means you can change the contract to a different one after 30 days.   I take it you have EE broadband,  it’s because you have broadband you get one month contracts instead of being tied in to 24 months contracts and they are much cheaper.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
sjjo80
Contributor
Contributor

Thank you for your help  and yes have broadband. All sorted now, appreciated 

Hi, does that mean after the one month if you don’t upgrade the contract will just continue? And if so will it still be the same price?

@Natal1397 : Yes & Yes.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP