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Upgrade mobile phone early

Grzegorz17
Investigator
Investigator

‎26-12-2022 11:05 AM

I would like upgrade mobile phone early,I want pay off my current plan,but when I log in to my account and choose option upgrade phone deals app log of me , I can't do nothing

 

 

 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎26-12-2022 11:24 AM

Hi @Grzegorz17 

To pay off your existing plan you need to speak to EE CS on 150. 

You cannot be within the upgrade window, hence the message. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.