14-08-2026 02:31 AM
Is upgrade anytime still avaliable to me as I upgraded last November to an s25 ultra.
Solved! See the answer below or view the solution in context.
14-08-2026 09:15 AM
Hi @Nathan963,
Welcome to the Community!
If you're on a Flex Pay plan then you will be eligible for an Early Phone Swap.
Rach
14-08-2026 09:15 AM
Hi @Nathan963,
Welcome to the Community!
If you're on a Flex Pay plan then you will be eligible for an Early Phone Swap.
Rach
15-08-2026 09:36 AM
So is this the same as upgrade anytime then
15-08-2026 11:15 AM
Hi @Nathan963.
It's not the same as Upgrade Anytime.
If you give us a call our customer care team will be able to discuss the swap process for you.
Katie
15-08-2026 11:17 AM
What happned to anytime upgrade as I was told that was still in my contract
15-08-2026 01:57 PM
Hi @Nathan963.
Upgrade Anytime was a plan before Flex Pay was introduced.
Please give us a call and speak with our customer care team who have account access, they are in the best position to help further.
Katie