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Smartwatch Data

Hi, I’ve just joined EE from O2, I have gone for the All included iPhone contract which is meant to include smartwatch data. How do I set this up as when I try to connect through my watch it says I’m not eligible to upgrade, but I don’t want to, I ju...

Lost SIm card

Unfortunately I have mislaid my SIm card (recently purchased a Galaxy A16) from yourselves. Is it possible to apply for another and at what cost please?

Roaming in Germany - What is the current situation?

When I went to Germany before Covid, my phone always connected to the telekom.de network. I always got a great signal which was really fast (30 MBPS +).   Since 2021, this has changed for the worse. My phone now connects to o2-de, which often says 4G...

Theo77 by • Established Contributor
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Now tv 4k

So now tv have introduced a boost option to add 4k channels and on demand. It’s called ultra boost. when will ee tv Apple TV users etc be able to receive this? 

Highly unstable Wifi

My wifi has been unstable for a few months now, I get high packet loss and network jittering. I have called up multiple times to EE and they have "sent" engineers to fix it the fault but it is never fixed. They have also tried factory resetting the r...

Resolved! Mis- sold a tablet when upgrading, told it was free

Told the tablet was free  but I think reading I could have got reduced plan. The staff at E were whispering, “ is that your third to day, pointing at tablet”  . Before that they tried to sell me a sim. They  to,d me these were the only ways to lower ...

Price increase

Is it normal that my price will increase £4 per month on my Full Works plan even though I am out of contract and my device is fully paid off. Surely it should increase only £1.50? they are going to apply a 10% out of contract discount from next month...

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