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Up grade my contract runs out today cant up grade on line

Jules108
Investigator
Investigator

‎14-10-2022 01:49 PM

Hi I'm trying to up grade but having problems  on line cant get through to ee high call volumes will I beable to still use my phone

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3 REPLIES 3
Jules108
Investigator
Investigator

‎14-10-2022 01:56 PM

Hi I am trying to up grade on my phone on line but having problems  and ee have got high call volumes  it runs out today will I still be able to use my phone please

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XRaySpeX
EE Community Star
EE Community Star
In response to Jules108

‎14-10-2022 02:03 PM

Yes. These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Jon_K
Former EE Employee

‎15-10-2022 08:40 AM

Hi @Jules108.

 

What happens when you try to upgrade online?

 

Our call queues may be shorter today if you're able to try getting in touch.

 

Jon

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