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Unable to upgrade

Jayrich872001
Contributor
Contributor

Hi, I am within standard upgrade dates, when I click through to look at upgrades I just get “no suitable plans”. 

if I click on sim only it just comes up empty. 
how am I supposed to upgrade ?

 

with regards 

 

J.Richards

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Jayrich872001

 

Thanks for coming here. 

 

If you give us a call on 150, the team can help you with this error message showing and also with the upgrade. 

 

Thanks 🙂

 

Leanne.