02-07-2024 06:40 PM
Hello so I’ve had two payments come out of my monthly direct debit so I paid early on in the month of June and £80 fee so remainder was 2.68 but it took out the full direct debit and not what was remaining
02-07-2024 06:45 PM
If you have a DD in operation you shouldn't make a manual payment on or soon after your billing date. It is then too late to stop the DD being auto taken in full. Even if the DD fails the 1st time of asking it will be auto attempted again about 7 days later. Now the extra will be used as credit against your next bill. It won't show on your a/c until the next bill.