With all due respect Leanne T, what is the point of your job, you just keep referring everyone, and when I say everyone you like all of ourselves can surely see there are many many people/companies experiencing this problem and all you keep posting is for them to contact the Tech Team or the Broadband Team or to raise a ticket. Surely, EE as a company can see that this is a wide spread issue that individuals at this stage should not have to be contacting EE on a one to one basis. It's clearly something in their system that should have been sorted along time ago. Whey are customer service people like yourself not contact the relevant departments to say there is a widepspread problem. PLEASE CAN YOU OR SOMEONE ELSE AT EE GOT ON WITH THIS AND SORT IT OUT INSTEAD OF JUST PASSING THE BUCK BACK TO ALL YOUR CUSTOMERS TO DO THE CONTACTING YET AGAIN THROUGH A DIFFERENT METHOD. This is all very time consuming.
