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Took money no email

Megan8888888
Visitor

Hi I ordered a phone last night and the payment came out of my bank but I had no confirmation email or anything and the money didn’t go straight back in so I don’t even understand if it’s gone through or not can someone help 

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @Megan8888888 

Welcome to the Community!

I'd recommend giving our team a call and they will be able to give you an update on what is happening with your order.

Rach

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1 REPLY 1
Rach_H
EE Community Support Team

Hi @Megan8888888 

Welcome to the Community!

I'd recommend giving our team a call and they will be able to give you an update on what is happening with your order.

Rach