Took money no email

[Megan8888888]

Hi I ordered a phone last night and the payment came out of my bank but I had no confirmation email or anything and the money didn’t go straight back in so I don’t even understand if it’s gone through or not can someone help 

[Rach_H · Accepted solution]

Hi @Megan8888888 

Welcome to the Community!

I'd recommend giving our team a call and they will be able to give you an update on what is happening with your order.

Rach