cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This application told me you are not account holder

Karan6
Investigator
Investigator

Hey 

MY EE APPLICATION TOLD ME YOU ARE NOT A ACCOUNT HOLDER AND THIS IS MY MOBILE NUMBER. BUT I ENTER MY BANK ACCOUNT INFORMATION BUT NOT A COMPLETELY LOGIN SO PLEASE ASS PAE RESOLUTE MY COMPLAINT

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

3 REPLIES 3
Karan6
Investigator
Investigator

This is my account but ee says this is not my accout. So please help 

 

Christopher_G
EE Community Support Team

Hi @Karan6

Welcome to the community.

You just need to log into your My EE account, head to Account Settings, Manage Numbers and set yourself up as the Bill Payer.

Chris

XRaySpeX
EE Community Star
EE Community Star

You need to be set up as the Bill Payer under Account Settings > Manage Numbers

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP