cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tech Add On

UKInfamous
Investigator
Investigator

Hi, I currently have SIM only contract with a tech add on as an extra in my account. If I upgrade my SIM only plan, does it effect my add on contract?

Previous, when I cancelled one of my SIM only plans, EE took the remaining balance from my tech add on at final bill. 

I'm not leaving EE, I just want to upgrade the SIM account that has the tech add on.

Thanks

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@UKInfamous  you can upgrade and it will not affect your add-on. You will continue paying for it as you normally do,  it’s only when you leave you have to pay it off. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@UKInfamous  you can upgrade and it will not affect your add-on. You will continue paying for it as you normally do,  it’s only when you leave you have to pay it off. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.