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Suspended line but bill paid

Kamal16
Visitor

‎13-01-2026 01:06 AM - last edited on ‎13-01-2026 08:06 AM by

My EE line was suspended for non-payment. I paid today, but it is still fully barred. Calls cannot connect. Please remove the bar manually.

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1 REPLY 1
Michael_D
EE Community Support Team

‎13-01-2026 08:09 AM

Hi @Kamal16 

Welcome to the community.

We don't have access to your account on the community to remove any restrictions.

If the outstanding amount has been paid, you'll need to speak to our customer service guides so they can check the payment is showing and then remove any restrictions.

Michael

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