Suspended account

[Bexta]

Hi

My account was suspended as I was in arrears. 

I've just paid it off but I still can't make calls/ text or use data.

How long do you think it will take for my suspension to be lifted? 

Many thanks 

Beccy

[danny19970 · Accepted solution]

I could be within 24 hours try calling them on 0800 956 6134

[Samanthaaax94-]

I also would like to know this, as normally when I'm late paying my bill I'm reconnected almost immediately. But not this time.

[James_B]

Hi @Samanthaaax94-,

Welcome to the EE Community. 🙂

It can take up to 24 hours for your phone to be reconnected if it is suspended for a late payment.

James

[Deano11212]

Ridiculous, what if you were stuck