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Splitting my mobile account into 2 separate accounts

Phil39-M
Visitor

I have an EE mobile account with two mobile numbers, one for me and one for my daughter, which I pay for. She has now left home and is independent and I want to split her mobile number off into a completely separate account that she can control and pay herself. How do I go about doing that? Thanks

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Phil39-M 

You'll need to speak to EE CS on 150. 

Both of you will need to be on the call and your daughter will need to pass a credit check.

https://ee.co.uk/help/profile/manage/change-my-account-in-the-case-of-a-life-event

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

The current owner of the contract, you, wishing to be moved needs to call CS with both of you available on the line to effect a change of ownership. The other person, your daughter, will need to pass a credit check. They will then be responsible for paying for that contract. If you can't do it together CS will give the current owner a password for the other to quote when they call.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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