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Upgrade
Thinking of upgrading
Help please Wi-Fi smart hub pro
I have PS5 Pro and no matter what I do my ping to the router is low , really low , says 5ms after “optimising ping” via EE App in the “enhance wifi” option. However when I’m playing Fortnite and I have geo filtering on just to use the same servers in...
Resolved! Upgrading a data only SIM so cannot receive a confirmation PIN
As in subject, I suspect the order page is sending a confirmation PIN but to a number that I cannot see a text (the MiFi is in my brothers static)How do I get round this please?
App not working
Anyone else getting a blank grey screen when they go to manage their broadband through the app!?
Balance and charges
One day in March credit was £6.01, few days later it was 25p. I hadn't used text nor phone. Where did the credit go?? I text 150 to ask. Did not get appropriate reply. Cannot get through to call 150. What are you going to do about this and my lost cr...
Resolved! Cannot activate TNT Sports
Hi, I have added the TNT Sports option to my account but cannot activate, I successfully receive and then input a pin but after that it repeatedly states ‘We are experiencing technical problems right now, please try again later’, however this has bee...
my account didn't renew automatically.
I have topped up my account but it didn't renew automatically.
Cooling off period
Hi, I've been with BT Broadband for 15 years so last week I renewed contract for broadband and added on tv. This is now with EE but I'm having a nightmare with it so phoned to cancel and renew with Sky. They said phone sky and see what they offer...s...
